Our friendly staff look forward to assisting with your enquiry.
Do I need a permit?
All works within a Council-owned road reserve that involve altering the existing conditions are required to obtain Works Within Road Reserve - Land Manager consent.
Works that require a permit include but are not limited to:
Who applies for the WWRR, the property owner or the contractor/tradesperson?
Either party is able to apply for the permit. However, often it is better for the contractor/tradesperson to apply as they are able to provide details relating to how they will complete the work, traffic management plans and public liability insurance status.
How do I apply for a permit and how much does it cost?
Applicants need to complete a WWRR application form. Costs vary depending on the type of work and the speed limit where the works will be conducted. Costs are listed on the WWRR permit application form.
Who is responsible for reinstating the road, footpath and/or nature strip when works within a road reserve have been completed?
The contractor/tradesperson is directly responsible for ensuring that any disturbance to the road reserve is reinstated to our standards. They are also responsible for ensuring that the road reserve is left in a manner that is safe for all users and does not create a hazard.
What are Council’s road reserve reinstatement standards?
Generally, it is to reinstate the road reserve back to the condition that existed before the works, using the same materials.
In situations where hard infrastructure assets such as concrete or sealed footpaths, concrete or sealed roads and/or kerb and channel is impacted; these assets are required to be reinstated to the standards detailed in the Infrastructure Design Manual.
What is Council’s road safety role?
Council is responsible for road safety on roads it manages. Council also advocates on road safety issues to other road agencies where appropriate.
Are there any special requirements for driving of heavy goods vehicles on Council roads?
Yes. These requirements are detailed on the National Heavy Vehicle Regulator (NHVR) website.
Do I need a Heavy Goods Vehicle Permit?
All Over Size and Over Mass limit vehicles require a permit unless the road has been specifically gazetted as not requiring a permit.
Permits are obtained via the National Heavy Vehicle Regulator. All applications must be made via their online portal.
Can I have more than one driveway into my property?
Yes, each residence may have two driveway entries, provided they are a minimum of nine metres apart and do not exceed a combined 6.6 metre width.
The standards for driveways are detailed in the Infrastructure Design Manual. Standard Drawing (SD)240 relates to a single driveway and SD245 relates to a double driveway.
What materials can I use?
Concrete, sprayed bitumen seal or asphalt. You are not allowed to use crushed rock, gravel or dirt.
Can I get a sign for my business?
Yes, if the requirements of the Tourist Signing Guidelines are met.
How are applications assessed?
Applications are assessed using the criteria in the VicRoads Tourist Signing Guidelines. Applications that meet these criteria should be successful. However, the overarching principal when considering an application is road safety. If a proposed tourist sign was considered by an appropriately qualified officer to have a detrimental impact on road safety it will not be approved.
What is the allocation process?
All applications for tourist signage are submitted to Council for consideration regardless of the road it is to be placed upon. In the case of non-Council road; Council officers will make an initial assessment of the application and then forward to VicRoads for final assessment.
What is the timeframe and cost of obtaining a sign?
Depending on the complexity and nature of the application it can take between four weeks and six months for an outcome to be determined. The cost of the signage is the responsibility of the business or service making the request. Cost varies depending on the size of the sign. Installation will be conducted by Council at no charge.
If my application is not successful is there an ability for the decision to be reviewed?
No. The VicRoads Tourist Signing Guidelines are robust and stringent and apply across Victoria. All applications will be assessed against the detailed criteria.
How do I report a missing sign?
Council – please notify Council.
VicRoads – please notify VicRoads on 13 11 70.
Can I name a road or change a road’s name?
Road-naming requests can be made to Council’s Rates Department.
Can I request a change to parking time limit or request a disabled parking bay?
Yes. However, all changes to parking regulations are made with reference to any car parking strategy that is in place. If a strategy does not exist, requests are considered on their individual merit along with the existing and proposed surrounding car parking. Please put your request in writing and forward it to us.
For more on parking, head to our Community Laws page.
How do I get a school bus stop?
Speak to your school bus coordinator for:
Who is responsible for public transport bus stops?
Public Transport Victoria (PTV) is the responsible agency for all issues associated with public transport and its supporting infrastructure.
How do I report damage to a public transport bus stop?
All reports of damage to public transport infrastructure, including bus stops, must be reported to PTV on 1800 800 007 or www.ptv.vic.gov.au.