Our friendly staff look forward to assisting with your enquiry.
This Privacy Statement only applies to the East Gippsland Shire Council website, www.eastgippsland.vic.gov.au . When linking to other sites from this site, it is recommended that you read the privacy statement on that site.
The East Gippsland Shire Council website www.eastgippsland.vic.gov.au uses non-identifying data to record a user’s activity on the Internet, including
This information is non-identifying and is used for statistical and web-development purposes only.
The East Gippsland Shire Council website uses cookies. Cookies give the server information about a user’s identity, website visiting patterns and preferences. This information is used to analyse the effectiveness of the website and assist with improvements. Information is not used to track visitors to the site, and no personally identifying information is stored.
Google Analytics does not pass any information on to third parties unless required to do so by law. Website visitors can stop Google Analytics from collecting data by installing the ‘Opt-Out Browser Add-on’ or by disabling cookies in the browser. Website visitors must be aware that disabling cookies may result in difficulty accessing cookie enabled websites.
With the Google Analytics ‘Opt-out Browser Add-on’ you have more choice on how your data is collected by Google Analytics. It is available for Google Chrome, Safari and Mozilla Firefox browsers.
Individuals can access and browse the East Gippsland Shire Council website without disclosing personal information. The only locations on the website where personal information is collected are the Report an Issue page and the Payments - Online section. Personal information submitted by the website user to the Report an Issue page is needed to ensure a reply to the enquiry and no information will be released to a third party unless Council is required to do so by law.
The Payments - Online section offers a secure online payment option through the National Australia Bank's "National Secure Internet Payment Service" (N‑SIPS). This facility provides security and privacy for both the customer and Council. The customer provides their credit card details directly to the National Australia Bank (NAB), and Council receives an approval code from the NAB, guaranteeing payments.
The feedback section on certain pages is an anonymous feedback rating, and no personal information is collected.
If you wish to access personal information held by Council about you, assistance is available from Council’s Governance Officer. Where Council holds personal information about an individual and that information is found to be incorrect, Council will take all reasonable steps to correct the information as soon as practicable.
You may obtain further Information about Council's Privacy Policy by contacting our Governance Officer by telephone (03) 5153 9500, email at feedback@egipps.vic.gov.au or by mail at PO Box 1618 Bairnsdale VIC 3875.
The East Gippsland Shire Council asks for details about you to collect rates, approve permits and licences, and run a range of community services. The information you give to us on this form is used only for the reasons set out in the form and is not given to anybody else. Sometimes we may supply details about you to someone else, but only if we are allowed by law, or to protect someone or property.
When information is given out, Council will always try to make sure your privacy is protected in line with the Privacy and Data Protection Act 2014. You may ask for more information about Council’s Privacy Policy by contacting our Information Privacy Officer by telephone (03) 5153 9500 or email at feedback@egipps.vic.gov.au.