Announcement

Your contact details have changed

If your mailing address, email or contact phone number have changed, please let us know using the Name and Address Form.

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You want to receive your rates notice by email (or update your email address)

To get future notices by email, please fill out a Rates by Email Registration Form.

Already get rates notices by email and need to update your email address? Please fill in the Rates by Email Registration Form.

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You want to stop receiving your rates notices by email

If you want to stop receiving your rate notice by email, fill in our Cancel Registration for Email Form.

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Your bank details have changed

If you want to pay your rates by direct debit or change an existing direct debit arrangement, including updating you bank details, fill in our Direct Debit Request Form.

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You want to cancel your direct debit

If you want to cancel your direct debit, please fill in our Direct Debit Cancellation Form.

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You want a refund of rates paid

Eligible property owners may apply for a rates refund by filling in the Refund Request Form.

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You need information on a properties rates or charges

For rates information related to property, please use this form:

Property Enquiry Application Form - Rates

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You want to apply for Farmland rates

If you want to apply for Farmland rates, please use our Farm Rate Application Form.

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You want to request an exemption under a Single Farm Enterprise.

If you have more than one farm property and want to request exemptions under a Single Farm Enterprise, please fill in the Single Farm Enterprise Exemption Application.

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You need to nominate a new authority or cancel an existing one

If you want to cancel or nominate a new authority, you can do so by filling in a Letter of Authorisation.

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You need to send your rates bill to someone else

If you need to send your rates bill to another person, please complete a Payment of Rates and Charges Form.

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You need historical information regarding rates/valuations

If you need historical information on rates or valuations, please fill in a Request for Historic Rates/Valuations.

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You want to request a review of rate classification

If you want to request a review of your rate classification, you can do so by filling in a Request for Review of Rate Classification.
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You want to register your pension card details for rates purposes

Please visit one of our Service Centres for a hardcopy Centrelink form.

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Alternatively, you can download a copy of the Municipal Rates Concession application form from the Department of Families, Fairness and Housing website.