You may get a phone call asking what you think about our services. Don’t worry, it’s not a scam, it’s a survey we do to help us improve.

We have engaged an independent market research agency, National Field Services, to conduct the survey on our behalf between:

• 23 January 2023 and 19 March 2023

The survey will assess our performance across a range of measures to identify ways to improve service delivery to residents. In this round, the survey will involve around 100 interviews conducted among a representative sample of residents.

The calls will come from a number with the prefix: (03) 9977...

Calls will not come from a mobile number.

Also, when asked to participate in this survey, you will never be asked to do so by name.

We appreciate you taking the time to assist us with your valuable feedback. Please be assured that your details and individual responses are confidential. Only the overall results are shared with us.

‍